Service Terms and Conditions

  1. Quote is valid for only 7 days from the date issued.

  2. Quote price is inclusive of masking, material, Labor & post work cleaning

  3. Warranty of the service is for 1 year

  4. Livspace Home Services is not responsible for any damage due to seepage or waterproofing on walls; warranties shall not be applicable in such cases

  5. Any defect up to only 1 mm shall be covered by two coats putty.

  6. Service Warranty is not applicable on structural cracks and undulations.

  7. Customers may choose up to 3 colors + White for the entire home. Additional color will be charged separately.

  8. The actual color might vary from the shade card / app.

Scope of Work Policies

  1. Livspace Painting Services will only be responsible for the work mentioned in the selected quotation.

  2. Anything mentioned outside the scope will be charged additionally as per actuals.

  3. In case of any dispute the scope of work mentioned in the selected quotation will be followed.

  4. Livspace painting services and its vendors reserve the right to reject any request which is not mentioned in the quotation.

Payment Policies

  1. Please note that customers are expected to make 100% of project value upfront payment before the project starts.

  2. 10% advance payment has to be made to consider the project booked.

  3. 50% payment has to be made for procurement of materials.

  4. Balance payment has to be made on the day of the actual start upon the commencement of work when both the material and the painting team has arrived.

  5. In case of non compliance of payment schedule Livspace painting services holds the right to cancel/hold the project and can forfeit the advance payment.

Project Timelines Policies

  1. Finalization of the shades as per the choice has to be done by the customer 2 days prior to the start of work and 50% advance should be paid for the project to start.

  2. Livspace painting services shall hold the right to reschedule the project start date if the required information, from the customer's end, is not provided on time.

  3. Project start dates are indicative and can change for external factors which are outside the control of both the customer and Livspace painting services.

Cancellation Policies

  1. If the client has made advance payment but then wants to cancel the project because of unavoidable conditions then the refund will be made as per the following:

    • If the project is cancelled before 48 hrs of the scheduled start date (10AM) - Livspace painting services will refund 100% of the amount received.

    • If the project is cancelled within 48 hrs of the scheduled start date (10AM) - Livspace painting services will refund 0% of the amount received.

  2. If the client has made complete payment but then wants to cancel the project because of unavoidable conditions then the refund will be made as per the following:

    • If the project is cancelled on Day 1 of the schedule - Livspace painting services will refund 50% of the amount received and Livspace painting services assigned service vendor holds the right to pick up the material purchased.

    • If the project is cancelled after Day 1 of the schedule - Livspace painting services will refund 0% of the amount received and the customer holds the right to retain the material for that particular site.

  3. All refunds processed to the customer will only be made through online bank transfers and it will take upto 14 business working days to get it processed.
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Get in touch

  • Call us

    +91 80474 84690

  • Email us

    care.services@livspace.com

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