Last Updated: [07/11/2019]
We understand that sometimes things simply don’t work out. At the time of delivery, if you receive a damaged or defective product, Livspace shall contact the third party service provider and the third party service provider may at its sole discretion may give you the following options for returning the product:
One way or the other, you will end up with a great product!
We will honour your request to return a product under the following conditions:
Please write to us at firstname.lastname@example.org within 3 days of receipt of your order.
Once you notify Livspace for a return request, we will make best efforts to ensure that a Livspace executive visits your site to inspect the product at the earliest within 72 hours of the request. If applicable, your return may be initiated as early as just 72 hours.
When a return is accepted, the timeline for the replacement to reach you may vary from product to product. A Livspace representative will keep you informed at all times, and we will make all efforts to make your new product reach you very soon.