Changed your mind? Livspace understands and we’re happy to offer you a refund in accordance with the Livspace cancellation policy.
Cancelling your project
In the unlikely event that you decide to cancel your project within 7 days after paying the booking amount (10% of project value), Livspace will offer a full refund of the booking amount. There will be no refund on the cancellation post 7 days of paying the booking amount.
As each client gets access to a design team who personally works on designs and concepts for their home — putting in a lot of time and hard work — we are unable to offer a refund after 7 days of booking.
Design stage: Any product in the tentative quotation can be replaced or removed while you’re still discussing designs with your team i.e. till the Sales Order is not created.
Post final order: Because each item is made to order, Livspace cannot offer to cancel, replace or modify items once the final order is placed i.e. a sales order is created. However, please be assured that your design team will always explicitly discuss all items with you before placing orders.